This is the Patient Advocate course developed by the global non-profit patient organisation CMTC-OVM. This course content is CMTC-OVM confidential.
Curriculum
- 19 Sections
- 114 Lessons
- Lifetime
Expand all sectionsCollapse all sections
- Introduction3 ItemsIntroduction of organisation background and Patient Advocacy
- What is Patient Advocacy5 Items
- Training Patient Advocates2 Items
- Privacy & Security7 Items
- Collaboration9 Items
- Communication12 Items
- 6.1Introduction
- 6.2Contact via website
- 6.3Reaction Time
- 6.4Dealing with Emotions
- 6.5With Patients, Families and Healthcare Professionals
- 6.6With Other Patient Advocates
- 6.7With the Dutch CMTC-OVM Organisation
- 6.8With Other Organisations/Persons
- 6.9Email
- 6.10Social Media
- 6.11Communication Etiquette
- 6.12Newsletter
- Social Media14 Items
- Websites3 Items
- CMTC-OVM Events2 Items
- Personal Medical Advice2 Items
- CMTC-OVM Online Conferences & webinars3 Items
- CMTC-OVM External Conferences9 Items
- CMTC-OVM Financials5 Items
- CMTC-OVM Organisation Procedures8 Items
- Local Events5 Items
- Encouragement Program3 Items
- Modus Operandi20 Items
- 17.1Introduction
- 17.2Action Plan
- 17.3Operational Support
- 17.4Elevator Pitch
- 17.5FAQ’s
- 17.6Members Conferences
- 17.7Family Days
- 17.8PA Training
- 17.9Personal Stories
- 17.10Webinars
- 17.11Projects
- 17.12Fundraising
- 17.13CMTC-OVM Online Community
- 17.14Social Media Actions
- 17.15Business Cards
- 17.16Brochures and Booklets
- 17.17Banners
- 17.18Information cards
- 17.19Membership Other Organisations
- 17.20Conference Participation
- Terms and abbreviations1 Item
- PA Handbook1 Item
