This is the Patient Advocate course developed by the global non-profit patient organisation CMTC-OVM. This course content is CMTC-OVM confidential.
Curriculum
- 19 Sections
- 117 Lessons
- Lifetime
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- IntroductionIntroduction of organisation background and Patient Advocacy3
- What is Patient Advocacy5
- Training Patient Advocates2
- Privacy & Security7
- Collaboration9
- Communication12
- 4.0Introduction
- 4.1Contact via website
- 4.2Reaction Time
- 4.3Dealing with Emotions
- 4.4With Patients, Families and Healthcare Professionals
- 4.5With Other Patient Advocates
- 4.6With the Dutch CMTC-OVM Organisation
- 4.7With Other Organisations/Persons
- 4.8Email
- 4.9Social Media
- 4.10Communication Etiquette
- 4.11Newsletter
- Social Media14
- Websites3
- CMTC-OVM Events2
- Personal Medical Advice3
- CMTC-OVM Online Conferences & webinars3
- CMTC-OVM External Conferences9
- CMTC-OVM Financials5
- CMTC-OVM Organisation Procedures8
- Local Events5
- Encouragement Program3
- Modus Operandi22
- 15.0Introduction
- 15.1Action Plan
- 15.2Operational Support
- 15.3Elevator Pitch
- 15.4Meeting Other PA’s
- 15.5FAQ’s
- 15.6Video & Photo Material
- 15.7Members Conferences
- 15.8Family Days
- 15.9PA Training
- 15.10Personal Stories
- 15.11Webinars
- 15.12Projects
- 15.13Fundraising
- 15.14CMTC-OVM Online Community
- 15.15Social Media Actions
- 15.16Business Cards
- 15.17Brochures and Booklets
- 15.18Banners
- 15.19With Compliments Cards
- 15.20Membership Other Organisations
- 15.21Conference Participation
- Terms and abbreviations1
- PA Handbook1
